Company News2021-07-16
Luckroad Celebrates 9th Anniversary with Service Upgrades
Luckroad Logistics marks its 9th anniversary with significant service upgrades and technology investments to better serve its growing customer base.
**New Services Launched:**
1. **Enhanced Tracking System**: Real-time visibility from pickup to delivery
2. **Customer Portal**: Online booking, documentation, and account management
3. **Dedicated Support**: Assigned account managers for key clients
4. **Express Options**: New time-definite services for urgent shipments
**Technology Investments:**
Upgraded IT infrastructure for better system reliability, mobile app for on-the-go shipment management, automated notifications for shipment milestones, digital documentation reducing paper processing time.
**Team Expansion:**
Customer service team doubled to handle increased volume, new operations center opened in Shenzhen, added specialized teams for FBA and e-commerce clients.
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